Privacy Policy

Personal Information

• Contact details: Name, email address, phone number, business address
• Business information: Company name, job title, industry, company size
• Account information: Username, password, account preferences
• Payment information: Billing address, payment method details (processed securely by third-party providers)

Usage Data

• Website analytics: IP address, browser type, pages visited, time spent
• Service usage: Features used, interaction patterns, performance metrics
• Communication data: Email opens, clicks, response patterns
• Device information: Operating system, screen resolution, device type

Content and Files

• Project materials: Images, documents, content provided for website development
• Communication records: Emails, messages, support tickets
• Feedback and surveys: Responses to questionnaires and feedback forms

Service Delivery

• Provide website design, development, and hosting services
• Manage your account and process payments
• Deliver marketing and advertising services
• Provide technical support and customer service

Communication

• Send service updates, invoices, and important notifications
• Respond to inquiries and provide support
• Send marketing communications (with consent)
• Conduct surveys and collect feedback

Improvement and Analytics

• Analyze usage patterns to improve our services
• Monitor website performance and security
• Conduct research and develop new features
• Generate aggregated, anonymized statistics

Legal Compliance

• Comply with legal obligations and regulatory requirements
• Protect against fraud and ensure security
• Enforce our terms and conditions
• Exercise or defend legal claims

Service Providers

We share information with trusted third-party service providers who assist us in delivering our services:

• Hosting providers and cloud services
• Payment processors and financial institutions
• Email and communication service providers
• Analytics and marketing platforms
• Customer support and helpdesk services

Legal Requirements

We may disclose your information when required by law, including:

• Compliance with legal obligations and court orders
• Protection of our rights and safety
• Prevention of fraud or illegal activities
• Response to government or regulatory requests

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data encrypted in transit and at rest
• Access controls: Limited access on a need-to-know basis
• Firewalls and monitoring: Network security and intrusion detection
• Regular updates: Security patches and system maintenance
• Employee training: Security awareness and data handling procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours, as required by law.

Your Responsibility

You are responsible for maintaining the security of your account credentials and notifying us immediately of any suspected unauthorized access.

Access and Information

• Right to access: Request a copy of your personal data
• Right to information: Know how your data is processed
• Data portability: Receive your data in a structured format

Rectification and Erasure

• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Limit how your data is processed

Objection and Consent

• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications
• Right not to be subject to automated decision-making: Human review of automated decisions

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website traffic.

Types of Cookies We Use

• Essential cookies: Required for website functionality and security
• Analytics cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used for targeted advertising (with consent)

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Our website uses cookie consent banners to obtain your permission for non-essential cookies.

Service Integrations

• Analytics platforms: Google Analytics (with consent), Hotjar, and similar services
• Payment processors: Stripe, PayPal, and other secure payment providers
• Communication tools: Email marketing platforms, CRM systems
• Hosting providers: Cloud hosting and content delivery networks

Retention Periods

• Account data: Retained while your account is active and for 7 years thereafter
• Marketing data: Retained until you unsubscribe or withdraw consent
• Financial records: Retained for 7 years for tax and accounting purposes
• Communication records: Retained for 3 years for support and legal purposes
• Website analytics: Retained for 26 months in accordance with our legitimate interests